What Happens If I Lose My Green Dot Card?

If you lose your Card or believe it to be stolen, you must immediately call (866) 795-7597 to report your Card lost or stolen.

We will cancel your Card and a new Card will be sent to you.

A fee for a replacement Card may apply.

How do I replace a lost green dot card?

If you believe your card was stolen or used without permission, report it immediately by calling (866) 795-7597 so that we can cancel your card and send a new one ASAP. A fee for a replacement card may apply. Please see your Cardholder Agreement or Deposit Account Agreement.

What happens if you lose your prepaid card?

If you load $500 onto a prepaid debit card and you lose your card then it is as if you just lost $500 in cash. The secured card issuer will send you a new card and there are fraud protections in place to protect you in case any unauthorized charges occurred before you reported the card as lost or stolen.

Can I withdraw money from my temporary green dot card?

No Temporary card or Temporary card Number can be used for ATM transactions, other cash withdrawals, or with merchants outside the U.S. (including foreign websites).

How long does it take to get a green dot replacement card?

How long does it take to get the green dot card through the mail. You should receive your card in about 5-10 business days after ordering it. And once the IRS accepts your tax return, your refund will be deposited directly to your card, generally within 21 days.

How long does it take to get a replacement Walmart Money Card?

The card will be mailed to you in 7-10 days. You can also pick up a Walmart MoneyCard in any checkout lane at your local Walmart store. The $3 Card Issuance fee will be charged when you purchase the card. You can also use cash during checkout to load money onto the card.

Why did I get a Green Dot card in the mail?

According to police, someone had to supply your name, address and Social Security Number in order to obtain this “permanent” card, and thereby committed an identity theft. A Green Dot Card is a re-loadable debit card that can be purchased locally at places like Walmart, CVS Pharmacy and Walgreens.