What If You Lose Your Green Dot Card?

If you lose your Card or believe it to be stolen, you must immediately call (866) 795-7597 to report your Card lost or stolen.

We will cancel your Card and a new Card will be sent to you.

A fee for a replacement Card may apply.

How do I get a replacement green dot card?

If your card is lost or you believe it to be stolen, call (866) 795-7597. We’ll cancel your card and a new one will be sent to you. A replacement card fee may apply. Please see your Cardholder Agreement or Deposit Account Agreement for more information.

How do I speak to a live person at Green Dot?

Below are ways on how to contact Green Dot customer service and get a live person on the phone: Dial 1-866-795-7597 and then press 5. After that, an automated voice operator will ask you to enter your card number or SSN. Once you enter it you will be connected to a live customer service person.

How long does Green Dot take to release funds?

10 minutes

Can my Green Dot card be garnished?

Sometimes the owner can withdraw cash from ATM’s. Examples of such cards are Green Dot, Prepaid American Express, Visa Buxx and NetSpend. Prepaid debit cards can be garnished. I put these cards in the cannot be garnished category, but there is actually a way to garnish these cards.14 Jan 2014

What if I lost my green dot card?

If you lose your Card or believe it to be stolen, you must immediately call (866) 795-7597 to report your Card lost or stolen. We will cancel your Card and a new Card will be sent to you. A fee for a replacement Card may apply. please see your Cardholder Agreement.

What happens if you lose your prepaid card?

If you load $500 onto a prepaid debit card and you lose your card then it is as if you just lost $500 in cash. The secured card issuer will send you a new card and there are fraud protections in place to protect you in case any unauthorized charges occurred before you reported the card as lost or stolen.8 May 2018