- What is stay over and over stay?
- What is out of order room?
- What is the room status?
- What is full pattern length of stay?
- What is scanty baggage?
- What is overstay in front office?
- What is hotel room status?
- What occupied dirty?
- What is occupied room in housekeeping?
- What is the best room in a hotel called?
- What are the types of rooms?
- What is room status reconciliation?
- What does total room nights mean?
- What is a shoulder night?
- What is Last Room Value?
- What precautions are taken in case of a scanty baggage guest?
- What is OOO in hotel?
- What is due back in front office?
Stay Over: The guest is not expected to check out today and will remain at least one more night.
On-change: The guest has departed, but the room has not yet been cleaned and readied for re-sale.
Lockout: The room has been locked so that the guest cannot re-enter until a hotel official clears him or her.
What is stay over and over stay?
“Staying over” is a temporary arrangement. It can involve staying at a hotel, visiting a friend, or even camping out. Staying over means your host is okay with you being there. Sure, he or she might be counting the days until you leave (most likely due to overcrowding), but you are welcome to be there.21 Oct 2016
What is out of order room?
OPERA lets you define rooms that were removed from use for Out of Order and Out of Service reasons. Out of Order means that the room is not for sale because it needs repairs. The Out-Of-Service status is used if you want to block a floor or wing in the hotel due to low season, cleaning, etc.
What is the room status?
Room Status: The up-to-date (actual) condition (occupied, vacant, dirty, and so on) of the hotel’s individual guest rooms.
What is full pattern length of stay?
Full Pattern Length-Of-Stay. A pattern indicating whether a rate is available for the arrival date and length of stay. FPLOS allows a hotel to control if a date is available based on the length of stay required. When more rooms are booked by guests than the hotel has available for sale.
What is scanty baggage?
The term Scanty Baggage refers to a guest with hand baggage. Such guests are a threat as they may check-out of the hotel without paying their bill. Most hotels have a policy of taking an advance as a safeguard against skipping out of the hotel.26 Feb 2018
What is overstay in front office?
OVERSTAY: A guest who remains at the property after his or her stated departure date.
What is hotel room status?
Room Status Terminology / Definitions for hotels
During the guest stay, the housekeeping status of the guest room changes several times. Sleep-out: A guest is registered to the room, but the bed has not been used. On-Queue: Guest has arrived at the hotel, but the room assigned is not yet ready.
What occupied dirty?
OCCUPIED. A Room which is either physically occupied by a guest or bears a sign of such an occupied, such as luggage or toilet articles is considered “occupied”. – OC Occupied clean. – OD Occupied Dirty. – ONL Occupied No Luggage.12 Nov 2013
What is occupied room in housekeeping?
The room is cleaned when the guest is occupying the room. It includes cleaning and keeping all occupied rooms twice per day on guests’ requests and convenience. Entering the guest room by following the set procedure. Clearing the dustbins. Collecting the used linen and putting it in the linen bag.
What is the best room in a hotel called?
Hotel room vs hotel suite
A standard room is the most commonly booked type of accommodation – 80% of the time to be exact. You get a single room with one or more king, queen, full, or twin beds, a work desk, a bathroom, and maybe a closet, a TV, and a dresser. A suite is a much larger accommodation.5 Oct 2017
What are the types of rooms?
- Single: A room assigned to one person.
- Double: A room assigned to two people.
- Triple: A room assigned to three people.
- Quad: A room assigned to four people.
- Queen: A room with a queen-sized bed.
- King: A room with a king-sized bed.
- Twin: A room with two beds.
What is room status reconciliation?
Room Status Reconciliation • The hotel industry assigns a status to every guest room to discern what guest rooms are available for sale. • Room status reconciliation ensures that rooms are properly designated by their current status and assigned a new status as it changes. Figure 4-11www.indianchefrecipe.com.27 Jun 2017
What does total room nights mean?
Room/Night. As opposed to the bed/night occupancy, where one calculates the number of beds in the entire hotel (a room can have more than one) with the nights each of them are booked, like one person (assigned to one bed) for one night. For example: A hotel has 10 rooms, each with 2 beds.13 Dec 2017
What is a shoulder night?
Shoulder Nights. Just like the name implies, these are the nights before and after the peak arrival dates.
What is Last Room Value?
The term Last Room Value (LRV), refers to the maximum revenue a hotel can expect to make from the last room it has available for sale. The system uses the Last Room Value as a restriction control for low value rates, during busy periods. While it opens all rates during slow times. See also: Revenue Management.
What precautions are taken in case of a scanty baggage guest?
To save guard the hotels interest, normally guest with scanty baggage are requested to pay in advance. There is a set procedure adopted by hotels to keep a control on guests, with scanty baggage. Lobby manager and the reception are notified immediately on guest’s arrival about the scanty baggage.12 Sep 2018
What is OOO in hotel?
Basically, the steps for setting a room Out of Order and Out of Service are the same, but the reasons are quite different: Out of Order (OOO) is typically used when a room is being renovated, undergoing repairs, or cannot be used. Out of Service (OOS) is used to place a room in short term maintenance mode.
What is due back in front office?
A due back is a situation that occurs when a cashier pays out more than he or she receives. In the front office, due backs usually occur when a cashier accepts so many checks and large bills during a shift that he cannot restore the initial bank at the end of the shift without using the checks or large bills.